Support
How can we help?
Email us at team@dilonitechnologies.in. We reply within 2 working days, usually sooner. Please write from the email on your MakeYou account.
Common questions
How do I delete my account?
Open You → Account → Delete account in the app. It happens immediately. Cancel any store subscription first. Details on the delete account page.
How do I export my data?
Open You → Your data → Export data. You get a copy of everything you created.
How do I cancel on iPhone?
Open Settings, tap your name, then Subscriptions, choose MakeYou and tap Cancel. Plus stays on until the end of the period you paid for.
How do I cancel on Android?
Open Google Play, tap your profile picture, then Payments & subscriptions → Subscriptions, choose MakeYou and tap Cancel subscription.
How do I cancel a subscription bought on the website?
Sign in and open You → Your plan, then cancel. Web payments are handled by Razorpay, and store subscriptions are cancelled separately in the store.
How do I restore my purchase?
Sign in to the same MakeYou account, then open You → Your plan and tap Restore purchases. Make sure you are signed in to the same Apple ID or Google account that bought Plus.
My reminders are not arriving.
Allow notifications for MakeYou in your phone settings. On Android, also allow Alarms & reminders (exact alarms) for MakeYou and turn off battery optimisation for the app. Then check that your reminder time is set in the app.